Enterprise Planning and Implementation in ABB -myassignmenthelp

Question: Discuss about theEnterprise Planning and Implementation in ABB Grains. Answer: Introduction The IT industry is one of the most important industries in any organization. This industry works closely and connects all other departments within an organization. As new technologies emerge, there have been major steps being made towards improving the Information and Communication Technology department. In the IT department we find the Information Systems (IS) and the Information Communication Technology which play an important role in any organization(Kaczorowska, Motyka and S?oniec, 2016). These two sectors work together within an organization towards managing the organizations investment in information technology thus helping it to reach and offer quality services to its customers. The information systems is usually applied in ensuring that the organization is able to store its data in a safe way for future reference. On the other hand, the information and communication technology is responsible for ensuring that the organization have the right software, programs as well as offer ing good networking facilities. Considering the importance of an organizations investment in the information technology, it is important to have the right methods, facilities and measures towards the investment. Executive Summary Among the organizations that have greatly been having problems with the improvement in technology and the information technology department is the ABB Grains. ABB Grain is one of the largest agribusinesses in Australia that was founded in the year of 1939. The main products of the company are the grains, wool, fertilizer, malt, chemicals, handling as well as storage services. The main focus of the company is on the accumulation of the grains and its marketing but the organization also focuses on other activities such as receiving as well as storage along with the malting of the grains. In the present time, the organization has a total of 1100 employees. Along with the Australia, the organization expanded their businesses in the New Zealand also. The company has had problems as it has been unable to implement new technology in the information technology department. This report was conducted to find out more about cloud computing, its advantages and why the ABB Grains Company should invest in it. The report addresses the cloud computing technology as the best solution for the problems it is facing. It also explains the process of going about it, what to expect and the after-implementation strategy. Having learnt about cloud computing, the general manager of the information technology department at ABB Grains asked me to conduct a research on this new method in the sector in the hope of lowering the expenses directed to the information technology. Descriptions and Justifications of the Solution Design Courtesy of the development in technology, today we have cloud computing. This remains one of the greatest computing services applied in the information technology departments (Hunter, 2009). Cloud computing may be defined as a services that is provided over the internet whereby information, resources and software can easily be sent to different computers and other devices when required. Through experience and research, cloud computing is of help to many organizations today. Most of the organizations that we consulted indicated that cloud computing had assisted them in avoiding many unnecessary costs especially those of purchasing infrastructure such as servers (Ratten, 2015). Some of the organizations also explained how the cloud computing technology had helped them in saving much time which actually would have been used in involvement with computer infrastructure but instead use that time to concentrate more on their main goals and objectives. We learnt how many organization had benefited from the enterprise resource planning that applied cloud computing technology (Kini and Basaviah, 2013). Most of these organizations had advantages in controlling their activities using software and latest applications as well as automating different functions that take place behind the office. Many organization praised the process and applications that they used for letting them track their production capacity, resources, cash, payroll and purchase orders. With the above in record, we were convinced beyond reasonable doubt that cloud computing technology would be the perfect solution for ABB Grains Company. Descriptions and Strategies of Customer Journey From the research made, it was realized that most of the organizations used the new technology in developing and improving the relationships with their customers. For instance through the use of cloud computing, these organizations were able to establish a close relationship with the customers as they would easily be able to express their concerns and ideas and have them addressed immediately (Kaczorowska, Motyka and S?oniec, 2016). At ABB Grains Company, we found that this strategy would really help in developing a better relationship with their customers. By introducing cloud computing technology, ABB Grains would ensure that they reach more customer for instance through social media platforms, websites and email marketing. Apart from these, it was identified that there was a way in which the company would reach their customers via their mobile phones by sending them short messages. These strategies would play a major role in improving the customers journey. Descriptions and Justifications of Information Architecture According to what was observed from other organizations, it was identified that cloud computing technology was offering a better structure of sharing information within the organizations. Cloud computing was observed to provide a good environment whereby individual companies used it to develop their websites, programs and software which they used in sharing data within different departments of the organization (Matende and Ogao, 2013). We identified that with this kind of technology being implemented at ABB Grains Company, it would gain immense benefits. In addition, we thought it would be necessary using this technology in organizing ABB Grains data so that the customers can easily understand our services. Technology Architecture Cloud computing technology has a great design which helps any organization to improve its services. The cloud computing technology architecture offers users with different methods, applications and software which are vital in reaching their customers as well as enhancing smooth running of all the departments within an organization. For ABB Grains Company to have a great cloud computing technology architecture, there required a number of things such as good computers, internet and information technology experts. Work Breakdowns and Work Package Decomposition Implementation of the cloud computing technology in ABB Grains Company would require co-operation and team work. The main jobs for the process of implementation would include; buying the necessary materials such as computers and internet cables, making way for optic cables within the company, connecting the computers and connecting the optic cable to different offices and departments. Some works would be packaged together and be done at the same and by the same people. For instance one would turn up the computers while trying to check whether the internet is working. Sequencing of Activities To implement cloud computing technology in ABB Grains Company we organized the main activities involved. First, the member of the future development team would be required to take part in finding of the equipment required for manual work which would easily be found in their homes. The organization through the manager of information technology department would then be required to provide the amount required to buy other equipment such as the computers, internet and optic cables (Meenaskhi and Chhibber, 2012). Once every equipment was available, we would get working whereby we would start connecting the optic cables. The process would require some manual work to move the cables all-round the company. After this, we would distribute the computers and the internet cables to every office and department, turn the computers and test to make sure all were working. Lastly, we would use the now available internet and computers to get the right applications and software to help the organization store its information safely and offer better services to its customers. Timelines To complete the above outlined work, about one week would be required. In the first two days, the members would look for the equipment from the region as others bring them from their homes. In the third day, the manager of the information technology department would provide the amount required and we would go to purchase the equipment required. We would start working in the fourth day whereby we would use the fourth up to the seventh day connecting the optic cables to all the departments and offices of the company. On the eighth day, we would distribute the computers and internet cables to the entire company. For the last two days, we would use the time to get the necessary software and applications to be used for data storage and sharing. Refine List of CSF For cloud computing technology to be successful at ABB Grains Company, a number of critical factors should be considered. First, the company should analyze its customers and the responses they would have made before. The technology should also be directed towards lowering the investment in the information technology department as well as reduction in general costs of products and services. All projects are prone to risks and therefore the company should have good strategies as to how they would counter and solve any risks (Ratten, 2015). Other critical success factors would include; sales volume, customer satisfaction, market share, diagnostic accuracy and attain order contentment excellence. Pre-implementation Plan and Strategies Before implementing the cloud computing technology, ABB Grains Company should ensure that it has learnt all the problems that their customers went through before so that they can be able to rectify them immediately they start using the new technology. The company should also ensure that it identifies the reasons which made it have a low production rate and use this information in increasing its productivity under the new technology. In spite of the strategy, the company should ensure it prepares some strategies just in case there is a risk that will get exposed later after implementation. Post-Implementation Plan and Strategies Once the implementation of the cloud computing technology has taken place, ABB Grains Company should ensure that it sets aside some experts who can continually research on the technology and improve it where necessary to help in improving the services delivered. The company should also have some resources set aside for the same so that the researches and getting more applications and software can be done easily. Conclusion It can be concluded that the cloud computing technology is being used by many organizations today. We also realized that using cloud computing allows the organizations many advantages which help them to compete effectively, increase their profits and offer quality services to their clients. The technology has also helped the organizations to reduce expenses in the information technology department as well as ensuring quicker time to market solutions for the clients. Recommendations As per the research conducted, I have no doubt recommending the ABB Grains to implement the usage of the cloud computing technology. If the organization implements the technology, it will be able to get more secure for its data, save time in service delivery, reduce expenses and get independence of having more sub-organizations all over the world. I would also recommend the company to have a better enterprise resource planning by the use of latest applications, software and cloud computing technology in general (Cioca and Ivascu, 2014). This will help it in tracking its resources thus ensuring that they are used in the intended ways. I would recommend the ABB Grains Company to improve its customer relationship management such that it will be able to get feedback and deliver services to their customer even those who are away from them. Cloud computing technology is known to offer a better customer relationship management with better features and capabilities. It does not mean that wearables will no longer be valued after the internet of things was introduced (IEEE Internet of Things Journal Information for Authors, 2015). However, I would recommend ABB Grains Company to focus more on the future than on the past. It would be healthier to have more of the internet of things and less of the wearables. Since most of the organizations that implemented cloud computing required about one year to get it working fully and smoothly, I would recommend the company to ensure that it starts the implementation process early. For this process to be successful, the organization should have a pre-implementation strategy whereby the organization should get all the required equipment such as modern computers and then have the work divided among different workers. It is also important for the managerial team in charge of the implementation to learn and understand the customer journey map, information and technology architecture. Lastly, the organization shoul d ensure that it have kept the right strategies to be used after implementation incase of any issues. References Cioca, L. and Ivascu, L. (2014). IT Technology Implications Analysis on the Occupational Risk: Cloud Computing Architecture.Procedia Technology, 16, pp.1548-1559. Hunter, P. (2009). Cloud aloud [cloud computing in enterprises].Engineering Technology, 4(16), pp.54-56. IEEE Internet of Things Journal Information for Authors. (2015).IEEE Internet of Things Journal, 2(5), pp.C4-C4. Introduction: Communicating Information Architecture. (2015).Bulletin of the Association for Information Science and Technology, 41(5), pp.18-19. Kaczorowska, A., Motyka, S. and S?oniec, J. (2016). Methodical ICT Project Management.Journal of Economics and Management, 25, pp.14-29. Kini, R. and Basaviah, S. (2013). Critical Success Factors in the Implementation of Enterprise Resource Planning Systems in Small and Midsize Businesses.International Journal of Enterprise Information Systems, 9(1), pp.97-117. KrishnaRambol, R., Ahmad, N. and K. Sharma, B. (2012). Efficient Data Accessing through Heterogeneous ERP Solution.International Journal of Computer Applications, 53(6), pp.14-17. Manage customer service CRM-based technologies. (2014).Automation and Control in Technical Systems, (1.2). Matende, S. and Ogao, P. (2013). Enterprise Resource Planning (ERP) System Implementation: A Case for User Participation.Procedia Technology, 9, pp.518-526. Meenaskhi, M. and Chhibber, A. (2012). An overview on cloud computing technology.International Journal of Advances in Computing and Information Technology, 1(2), pp.219-223. Monk, E. and Wagner, B. (2013).Concepts in enterprise resource planning. 1st ed. New York: Cengage Learning. nassar, B. (2015). The customer trust and customer commitment of e-customer relationship management: study at Jordan of mobile phone services.International Journal of Electronic Customer Relationship Management, 9(1), p.33. Ratten, V. (2015). Cloud Computing Technology Innovation Advances:.International Journal of Cloud Applications and Computing, 5(1), pp.69-76. Sinisalo, J. and Karjaluoto, H. (2007). Mobile Customer Relationship Management: a communication perspective.International Journal of Electronic Customer Relationship Management, 1(3), p.242. van Fenema, P. (2005). Collaborative elasticity and breakdowns in high reliability organizations: contributions from distributed cognition and collective mind theory.Cognition, Technology Work, 7(2), pp.134-140.